Necessary Hard Skills

• Operations Management: Extensive experience in managing and overseeing day-to-day operations of an IT company.
• Project Management: Proficiency in planning, executing, and monitoring projects to ensure successful delivery.
• Process Optimization: Skill in identifying and implementing process improvements to enhance efficiency and productivity.
• Resource Allocation: Ability to allocate resources effectively to ensure optimal utilization and project success.
• Budgeting and Financial Management: Experience in budget planning, financial analysis, and cost control to achieve financial objectives.
• Quality Assurance: Knowledge of quality assurance methodologies and practices to ensure high standards of product/service delivery.
• Risk Management: Ability to identify, assess, and mitigate operational risks to minimize potential disruptions.
• Technical Knowledge: Understanding of IT systems, technologies, and industry best practices to effectively manage operational activities.

Necessary Soft Skills

• Leadership: Strong leadership skills to guide and inspire teams towards achieving operational goals.
• Communication: Excellent communication skills to effectively convey information, collaborate with stakeholders, and resolve conflicts.
• Problem-Solving: Ability to identify and address operational challenges, analyze complex situations, and propose effective solutions.
• Decision-Making: Skill in making informed and timely decisions to drive operational success.
• Team Management: Ability to build and manage high-performing teams, foster a positive work environment, and promote collaboration.
• Adaptability: Flexibility to adapt to changing business needs, industry trends, and technological advancements.
• Strategic Thinking: Capacity to think strategically and align operational activities with the company's long-term objectives.
• Analytical Skills: Strong analytical skills to interpret data, identify trends, and make data-driven decisions.

Responsibilities

• Oversee and manage day-to-day operations of the IT company.
• Develop and implement operational strategies to enhance efficiency, productivity, and customer satisfaction.
• Lead and guide cross-functional teams to ensure successful project delivery within defined timelines and budgets.
• Monitor and optimize operational processes to improve effectiveness and streamline workflows.
• Allocate resources, including personnel, equipment, and budget, to support project requirements.
• Conduct regular performance evaluations and provide feedback to team members, fostering their growth and development.
• Ensure compliance with relevant regulations, industry standards, and internal policies.
• Identify operational risks, assess their potential impact, and implement risk mitigation strategies.
• Collaborate with other departments, such as sales, marketing, and product development, to align operational activities with overall company goals.
• Monitor key performance indicators (KPIs), analyze data, and prepare reports on operational performance for management review.
• Stay updated with industry trends, emerging technologies, and best practices in IT operations management.

We offer:

• Remote work or hybrid work arrangement (office and remote).
• 8-hour working day, Monday to Friday, with flexible start and end times.
• Competitive compensation, performance reviews, and bonuses.
• Generous paid vacation of 24 days and paid sick leave.
• Minimal bureaucracy and opportunities to influence product development.
• Robust referral program to reward professional connections.

At the first stage, we offer you to take a behavioral test to identify your core talents and get recommendations for further development: https://bit.ly/3Ns5G3z